Your Company Name Here
This website has been established to assist
consumers and merchants that have been
defrauded by NetSuite, a California based
company located in San Mateo, California. If
you have entered into a contract with
NetSuite and have had issues concerning this
company then please contact us by filling out
the Contact Us form. Please help us exercise
the 1st Amendment and stop this company.
NETSUITE OPTION... please read
consumers and merchants that have been
defrauded by NetSuite, a California based
company located in San Mateo, California. If
you have entered into a contract with
NetSuite and have had issues concerning this
company then please contact us by filling out
the Contact Us form. Please help us exercise
the 1st Amendment and stop this company.
NETSUITE OPTION... please read
Customer Service Issues
. . . I have had difficulty getting customer service to solve some of the
issues that I have with the programming. Apparently the programmers
have not shared the information and customer support is unaware as to
how to fix the problem. I spend 2-3 hours on the phone each time I have
a customer support issue.
. . . I have had difficulty getting customer service to solve some of the
issues that I have with the programming. Apparently the programmers
have not shared the information and customer support is unaware as to
how to fix the problem. I spend 2-3 hours on the phone each time I have
a customer support issue.
Contract Issues
. . . The contract that I signed was very vague and according to an attorney
that I spoke with he indicated that the contract is basically stating that they
will build a program for you but they cannot guarantee it will work. Our
program seems to be exactly that.
. . . The contract that I signed was very vague and according to an attorney
that I spoke with he indicated that the contract is basically stating that they
will build a program for you but they cannot guarantee it will work. Our
program seems to be exactly that.
Stop Consumer Fraud
NetSuite Consumer Fraud
| Help Us Establish a Class Action Suit against NetSuite, a California based company. Please complete the Contact Us Form |
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Delivery Issues
...The sales representative in Canada stated that it takes approximately 2
months to build the system. It took 7 months. When I asked for a refund
on the license that I purchased and have been unable to use they stated
that I was not entitled to a refund because of the large discount that they
gave me. OTHER SIMILAR COMPLAINTS.....
...The sales representative in Canada stated that it takes approximately 2
months to build the system. It took 7 months. When I asked for a refund
on the license that I purchased and have been unable to use they stated
that I was not entitled to a refund because of the large discount that they
gave me. OTHER SIMILAR COMPLAINTS.....
Sales Practice Issues
...The Sales Representative that I had called me numerous times trying to
get me to sign the contract. It got to the point that I stopped answering my
cell phone at night because he called me so late. He never put anything
in writing. It was always a verbal conversation. I finally sent an email
stating that I would not speak with him via phone and that all information
will need to be communicated via email. The one time that he did put
something in writing it never came true. Email.
...The Sales Representative that I had called me numerous times trying to
get me to sign the contract. It got to the point that I stopped answering my
cell phone at night because he called me so late. He never put anything
in writing. It was always a verbal conversation. I finally sent an email
stating that I would not speak with him via phone and that all information
will need to be communicated via email. The one time that he did put
something in writing it never came true. Email.
| The procedure for filing a class action is to file suit with one or several named plaintiffs on behalf of a proposed class. The proposed class must consist of a group of individuals or business entities that have suffered a common injury or injuries. Typically these cases result from an action on the part of a business or a particular product defect or policy that applied to all proposed class members in a uniform manner. After the complaint is filed, the plaintiff must file a motion to have the class certified. In some cases class certification may require additional discovery in order to determine if the proposed class meets the standard for class certification. |
| To View other comments by consumers please clink on the link Business Week |
Response from NetSuite
...I have had numerous complaints and have attempted to
resolve the issues with this company. It is unfortunate that
when I speak with someone in the Corporate office I am told
that they will call me back. I received an email on 11/29/2007
indicating that another individual would be calling me (email). I
received an email from that individual (email) on 11/30/2007
however he called my office at 10:40 pm EST.
I finally spoke with another individual in the Finance
Department about my complaint and again I was told that they
would get back with me (email). I have yet to hear from this
company. 12/20/2007.
...I have had numerous complaints and have attempted to
resolve the issues with this company. It is unfortunate that
when I speak with someone in the Corporate office I am told
that they will call me back. I received an email on 11/29/2007
indicating that another individual would be calling me (email). I
received an email from that individual (email) on 11/30/2007
however he called my office at 10:40 pm EST.
I finally spoke with another individual in the Finance
Department about my complaint and again I was told that they
would get back with me (email). I have yet to hear from this
company. 12/20/2007.
| Consumer Complaint filed with the Better Business Bureau. Read Complaint Click On The Face |
PC Magazine Customer Complaints Please Read |
| An interesting EMAIL from the Sales Representative in Canada. Would you really want to do business with this man? |